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CAPS Apparel

Help Center | CAPS Apparel

Can I change my order?

Can I cancel my order?

Can I change the delivery address after my order has been processed?

I haven't received a confirmation of my order

I received the wrong item. What should I do?

My order hasn't arrived on time. What should I do?

My order is still 'being processed', what should I do?

I think my order might be lost in transit. What should I do?

Your Order

How do I track my order?

When will I receive my order?

What are the shipping fees?

What is your shipping policy?

Which carriers do you use?

What are your shipping times?

Shipping & Delivery

How do I return my order?

Can I exchange my order for something else?

Can I return a discounted item?

When can I expect my refund?

Do I have to pay for my return?

Do I have to pay for my exchange?

If I return my order, will the shipping costs be refunded?

Returns & Exchanges

What's your Refund Policy?

Do you have a refund guarantee?

Is there a warranty on my purchase?

Refunds & Warranties

The product I want is out of stock..

Will the products in my cart be reserved for me?

How can I search for a particular product?

Products

What's your Wholesale Policy?

I want to become a CAPS Apparel Retailer

Wholesale

What's your response time?

I haven't received a response to my e-mail

How can I file a complaint?

Contact

I want to collab with you

Collabs

My discount isn't working

How do I use my discount/voucher/gift card?

What are the general conditions for discount codes?

Promotions & Discounts

Which payment methods do you accept?

Payment

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Your Order

Shipping & Delivery

Returns & Exchanges

Refunds & Warranties

Products

Wholesale

Contact

Collabs

Promotions & Discounts

Payment