Posso devolver um item com desconto?Atualizado 9 days ago

Yes, discounted and sale items can be returned within our standard 30-day return period.

Important exceptions

Buy X Get X Free offers

• If your order was part of a promotion (e.g. Buy 2 Get 2 Free), all items must be returned together to be eligible for a refund.
• Partial returns from these promotions are not eligible for a full refund.

Customized items

Customized products are made specifically for you and cannot be returned or refunded.

Prefer an exchange?

If you only want to return part of a promotional order, we recommend requesting an exchange instead. This allows us to offer a smoother solution.