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CAPS Apparel

We offer&#xA0;free shipping on your replacement order, but you will need to cover the cost of returning the original item.To start your exchange, please fill out our&#xA0;<a data-end="240" data-start="216" href="https://capsapparel.com/pages/return-form" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Contact Return Form</a>, and our team will guide you through the process. If you have any concerns about return shipping costs, feel free to mention them in the form&#x2014;we&#x2019;re happy to help! &#x1F60A; <br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

We offer free shipping on your replacement order, but you will need to cover the cost of returning the original item. To start your exchange, please fill out our Contact Return Form, and our team will guide you through the process. If you have any co

Do I have to pay for my exchange?

Returns & Exchanges

Can I change my order?

Can I cancel my order?

Can I change the delivery address after my order has been processed?

I haven't received a confirmation of my order

I received the wrong item. What should I do?

My order hasn't arrived on time. What should I do?

My order is still 'being processed', what should I do?

I think my order might be lost in transit. What should I do?

Your Order

How do I track my order?

When will I receive my order?

What are the shipping fees?

What is your shipping policy?

Which carriers do you use?

What are your shipping times?

Shipping & Delivery

How do I return my order?

Can I exchange my order for something else?

Can I return a discounted item?

When can I expect my refund?

Do I have to pay for my return?

If I return my order, will the shipping costs be refunded?

What's your Refund Policy?

Do you have a refund guarantee?

Is there a warranty on my purchase?

Refunds & Warranties

The product I want is out of stock..

Will the products in my cart be reserved for me?

How can I search for a particular product?

Products

What's your Wholesale Policy?

I want to become a CAPS Apparel Retailer

Wholesale

What's your response time?

I haven't received a response to my e-mail

How can I file a complaint?

Contact

I want to collab with you

Collabs

My discount isn't working

How do I use my discount/voucher/gift card?

What are the general conditions for discount codes?

Promotions & Discounts

Which payment methods do you accept?

Payment

Do I have to pay for my exchange?Updated a month ago