At CAPS Apparel, we want you to feel confident with every purchase. If something isn’t right, we’re here to help — quickly and fairly. 30-Day Delivery Guarantee. If your order has not arrived within 30 days of placing your order, you are eligible for

<h4 style="line-height: 1;" id="isPasted">Refund &amp; Return Policy</h4>At CAPS Apparel, we want you to feel confident with every purchase. If something isn&#x2019;t right, we&#x2019;re here to help &#x2014; quickly and fairly.<h4 style="line-height: 1;" id="refund-guarantee">Refund Guarantee</h4>30-Day Delivery GuaranteeIf your order has not arrived within 30 days of placing your order, you are eligible for:<ul><li style="line-height: 1;">A full refund, or</li><li style="line-height: 1;">A free reshipment</li></ul>whichever you prefer.<h4 style="line-height: 1;" id="exclusions">Exclusions</h4>The Refund Guarantee does not apply in the following cases:<ul><li style="line-height: 1;">Extended delivery regions where estimated delivery times exceed 30 days (see our <a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fshipping-policy-507968%253FisEmbedded%253Dtrue" target="_blank" rel="noopener noreferrer">Shipping Policy</a>).</li><li style="line-height: 1;">Incorrect or incomplete shipping details&#xA0;provided at checkout.</li></ul><h4 style="line-height: 1;" id="returns--exchanges"><a href="https://caps-apparel.gorgias.help/en-US/articles/returns-and-exchanges-137039" target="_blank" rel="noopener noreferrer">Returns &amp; Exchanges</a></h4>ReturnsYou may request a return within 30 days of receiving your order.To initiate a return:<ul><li style="line-height: 1;">Submit a request via our <a href="https://capsapparel.com/pages/return-form" target="_blank" rel="noopener noreferrer">Contact Return Form</a></li><li style="line-height: 1;">Wait for approval and return instructions from our team</li></ul>Return conditions:<ul><li style="line-height: 1;">Items must be unused and in original packaging</li><li style="line-height: 1;">Customers are responsible for <a href="https://caps-apparel.gorgias.help/en-US/do-i-have-to-pay-for-my-return-508002" target="_blank" rel="noopener noreferrer">return shipping costs</a> </li></ul>ExchangesWe offer a simple exchange process if you&apos;d prefer a different item, size, or color.<ul><li style="line-height: 1;">Submit an exchange request via our <a href="https://capsapparel.com/pages/return-form" target="_blank" rel="noopener noreferrer">Contact Return Form</a></li><li style="line-height: 1;">Once approved, follow the return instructions</li><li style="line-height: 1;">Place your new order (recommended for fastest processing)</li></ul>We offer free shipping on all exchange orders.If the new item has a higher price, the difference will need to be paid before shipment.<h4 id="non-eu-customers">Non-EU Customers</h4>For customers outside the EU:<ul><li style="line-height: 1;"><a href="https://caps-apparel.gorgias.help/en-US/do-i-have-to-pay-for-my-return-508002" target="_blank" rel="noopener noreferrer">Return shipping</a> must be arranged and paid by the customer</li><li style="line-height: 1;">We strongly recommend using a tracked shipping service</li><li style="line-height: 1;">Import duties or customs fees (if applicable) are the customer&#x2019;s responsibility</li></ul><h4 style="line-height: 1;" id="refund-processing"><a href="https://caps-apparel.gorgias.help/en-US/when-can-i-expect-my-refund-507999" target="_blank" rel="noopener noreferrer">Refund Processing</a></h4>Once your return is received and inspected:<ul><li style="line-height: 1;">Returns are processed within 2&#x2013;5 business days</li><li style="line-height: 1;">Refunds are issued to your original payment method</li><li style="line-height: 1;">You can expect your refund within 5&#x2013;7 business days after processing</li></ul>You will receive an email confirmation once your refund has been issued.<h4 id="need-help"><a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">Need Help?</a></h4>If you have questions or concerns about your return or refund, our support team is&#xA0;<a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">here</a>&#xA0;to help.We&#x2019;re committed to making the process as smooth and fair as possible.

Politique de remboursement.

If your order hasn’t arrived within 30 days of placing your order, you can choose between:. Our Refund Guarantee applies if:. The Refund Guarantee does not apply in the following cases:. If your order is delayed or you have any concerns, feel free to

<blockquote id="isPasted">Yes &#x2014; we offer a 30-day delivery guarantee for your peace of mind.</blockquote>If your order hasn&#x2019;t arrived within 30 days of placing your order, you can choose between:<ul><li style="font-size: 12px; line-height: 1;">A full refund, or</li><li style="font-size: 12px; line-height: 1;">A free reshipment</li></ul><h4 style="line-height: 1;" id="when-does-this-apply">When does this apply?</h4>Our&#xA0;<a href="https://caps-apparel.gorgias.help/en-US/refund-policy-508010" target="_blank" rel="noopener noreferrer">Refund Guarantee</a>&#xA0;applies if:<ul><li style="font-size: 12px; line-height: 1;">Your order has not been delivered within 30 days</li><li style="font-size: 12px; line-height: 1;">The delay is not caused by incorrect shipping details</li></ul><h4 style="line-height: 1;" id="exclusions">Exclusions</h4>The&#xA0;<a href="https://caps-apparel.gorgias.help/en-US/refund-policy-508010" target="_blank" rel="noopener noreferrer">Refund Guarantee</a>&#xA0;does not apply in the following cases:<ul><li style="font-size: 12px; line-height: 1;">Extended delivery regions where estimated delivery times exceed 30 days (see our <a href="https://caps-apparel.gorgias.help/en-US/shipping-policy-507968" target="_blank" rel="noopener noreferrer">Shipping Policy</a>)</li><li style="font-size: 12px; line-height: 1;">Incorrect or incomplete address details provided at checkout</li></ul><h4 style="line-height: 1;" id="important-to-know">Important to know</h4><ul><li style="font-size: 12px; line-height: 1;">Delivery delays caused by carriers, customs, or peak periods may occasionally occur</li><li style="font-size: 12px; line-height: 1;">We always do our best to ensure your order arrives as quickly as possible</li></ul><h4 style="line-height: 1;" id="need-help"><a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">Need help?</a></h4>If your order is delayed or you have any concerns, feel free to&#xA0;<a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">contact</a>&#xA0;our support team &#x2014; we&#x2019;re here to help.

Avez-vous une garantie de remboursement ?

We stand behind the quality of our products and want you to feel confident in your purchase. If your item has a manufacturing defect or arrives damaged, we’ll provide a free replacement. Our warranty does not cover:. To request a replacement, simply

<div data-message-author-role="assistant" data-message-id="edcce3f0-8fb6-45cd-b427-21265fafbceb" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="edcce3f0-8fb6-45cd-b427-21265fafbceb" dir="auto" id="isPasted"><blockquote id="isPasted">Yes &#x2014; we offer a 30-day warranty from the date your order is delivered.</blockquote>We stand behind the quality of our products and want you to feel confident in your purchase.<h4 style="line-height: 1;" id="whats-covered">What&#x2019;s covered?</h4>If your item has a manufacturing defect or arrives damaged, we&#x2019;ll provide a free replacement.<h4 style="line-height: 1;" id="whats-not-covered">What&#x2019;s not covered?</h4>Our warranty does not cover:<ul><li style="line-height: 1;">Normal wear and tear</li><li style="line-height: 1;">Damage caused by improper use, washing, or storage</li><li style="line-height: 1;">Lost or stolen items</li></ul><h4 style="line-height: 1;" id="how-to-make-a-warranty-claim">How to make a warranty claim</h4>To request a replacement, simply contact us and include:<ul><li style="line-height: 1;">Your order number</li><li style="line-height: 1;">A short description of the issue</li><li style="line-height: 1;">A clear photo of the defect</li></ul>Our team will review your request and get back to you as quickly as possible.<h4 style="line-height: 1;" id="what-happens-next">What happens next?</h4>If your claim is approved, we&#x2019;ll send you a replacement item free of charge.<h4 style="line-height: 1;" id="need-help"><a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">Need help?</a></h4>If you&#x2019;re unsure whether your item qualifies, feel free to&#xA0;<a href="https://capsapparel.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">contact</a>&#xA0;our support team &#x2014; we&#x2019;re happy to help.</div></div>

Remboursements et garanties

Politique de remboursement.

Avez-vous une garantie de remboursement ?

Y a-t-il une garantie sur mon achat ?