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¿Cuál es su tiempo de respuesta?
To help us assist you as quickly as possible, we recommend contacting us through one channel only. Sending multiple messages across different platforms may slow down the process, as all messages are merged into one ticket. We appreciate your patience
No he recibido respuesta a mi correo electrónico
If it’s been longer than expected, there’s a chance your message didn’t reach us. Please feel free to contact us again and we’ll make sure your request is prioritized. Contact us here
¿Cómo puedo presentar una queja?
If you’d still like to file a complaint, please contact us and include the following details:. Our team will carefully review your case and work towards a fair and satisfactory solution. We aim to respond within 24–48 hours. Please note that sending