This depends on the shipment method you select and the country of destination. The delivery time will be calculated and displayed at checkout. 

You can find the estimated delivery time frame in both your order confirmation email and on our tracking page.

Our Order Fulfillment Process: Step by Step

After you've placed your order with us, here's how we ensure it reaches you:

1. Packing: Your order is carefully packed at our fulfillment center, preparing it for its journey to you.
2. Carrier Pickup: A trusted carrier picks up your order from our fulfillment center, marking the beginning of its transit.
3. In Transit: Your package is on the move! It's making its way through the carrier's network toward your delivery address.
4. Out for Delivery: Your order is in the final leg of its journey, on its way to your doorstep.
5. Delivered: Your order has arrived! Check your doorstep or mailbox because your package is waiting for you.

Stay Informed: You won’t have to guess where your order is at any point. We’ll send you email updates at each step, keeping you informed from the moment your order leaves our fulfillment center to when it’s delivered to you. You can also check its progress real-time on our Tracking Page.

Shipping Times

We offer multiple shipping options, depending on your region. Please see the overview below:

• Express shipping: EU customers
• Back-order: EU customers
• Standard shipping: UK and US customers
• International shipping: rest of the world 
  
  

Express shipping

For EU customers only. Your package will be shipped from our warehouse in the Netherlands. The costs and delivery time vary per country. No import fees apply.

Back-order

For EU customers only. One of the item(s) in your order is currently out of stock in our NL warehouse. To prevent you from having to wait and check when it's back in stock again, you can order it as a 'back-order' meaning it will be send to you from our international warehouse. This takes approximately 2-3 weeks. No import fees apply.

To compensate you for the wait, the shipping fee is on us.

Standard shipping

For UK and US customers only. No import fees apply.

International shipping

For the rest of the world. Your package will be shipped from our international warehouse, meaning it will be cross oceans to get to you. This process takes about 2-4 weeks, depending on the country of destination. No import fees apply.

An accurate estimation of the delivery time frame, will be calculated during the checkout, once you fill in your address. The real-time delivery frame will also be available on our Tracking Page.

Refund Guarantee

If you haven't received your order within 30 days after placing it, you will receive either a reshipment or a full refund from us, depending on the circumstances and your preferences. 
For more information, check out this article.