My order is still 'being processed', what should I do?Updated a year ago

Once your order has been packed and processed, you will receive an email with a tracking number. The tracking information may not be immediately available after your order is processed. It can take 1-2 days for the carrier to pick up your package and activate the tracking number into their system. If you don't see any updates right away, please be patient and check back later.

Note: If >4 days have passed and you still haven't received a tracking update, please reach out to our Customer Support team and they will check what's going on at once.

You can track your order here.