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Is there a warranty on my purchase?Updated a month ago

We stand behind the quality of our caps and want you to love your purchase. That's why we offer a 14-day warranty from the date your order was delivered.



What's Covered  

If your CAPS Apparel exhibit a manufacturing defect or damage within the 14-day warranty period, we'll gladly provide you with a replacement item.


Exceptions 

Unfortunately, our warranty does not cover the following:

  • Normal wear and tear
  • Damage caused by improper use, cleaning, or storage
  • Lost or stolen items


How to Make a Warranty Claim

  1. Contact us: Email us at [email protected] with the following information:

    • Your order number
    • A brief description of the issue
    • A clear photo showcasing the defect
  2. Assessment: Our team will review your claim to determine if it falls within our warranty guidelines.

  3. Replacement: If your claim is approved, we'll send you a replacement pair of sunglasses, free of charge of course.

If you have any questions regarding our warranty or require assistance, please don't hesitate to contact us.


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