Is there a warranty on my purchase?Updated a month ago
We stand behind the quality of our caps and want you to love your purchase. That's why we offer a 14-day warranty from the date your order was delivered.
What's Covered
If your CAPS Apparel exhibit a manufacturing defect or damage within the 14-day warranty period, we'll gladly provide you with a replacement item.
Exceptions
Unfortunately, our warranty does not cover the following:
- Normal wear and tear
- Damage caused by improper use, cleaning, or storage
- Lost or stolen items
How to Make a Warranty Claim
Contact us: Email us at [email protected] with the following information:
- Your order number
- A brief description of the issue
- A clear photo showcasing the defect
Assessment: Our team will review your claim to determine if it falls within our warranty guidelines.
Replacement: If your claim is approved, we'll send you a replacement pair of sunglasses, free of charge of course.
If you have any questions regarding our warranty or require assistance, please don't hesitate to contact us.