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CAPS Apparel

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">Oh no! We&apos;re sorry you received the wrong item. Please send us an email so we can send you the correct item. We&apos;ll need:</span></p><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">Your order number</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">The name of the item you didn&apos;t receive</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">A clear picture of the item you received instead</li></ul>

Oh no! We're sorry you received the wrong item. Please send us an email so we can send you the correct item. We'll need:

I received the wrong item. What should I do?

Your Order

Can I change my order?

Can I cancel my order?

Can I change the delivery address after my order has been processed?

I haven't received a confirmation of my order

My order hasn't arrived on time. What should I do?

My order is still 'being processed', what should I do?

I think my order might be lost in transit. What should I do?

How do I track my order?

When will I receive my order?

What are the shipping fees?

What is your shipping policy?

Which carriers do you use?

What are your shipping times?

Shipping & Delivery

How do I return my order?

Can I exchange my order for something else?

Can I return a discounted item?

When can I expect my refund?

Do I have to pay for my return?

Do I have to pay for my exchange?

If I return my order, will the shipping costs be refunded?

Returns & Exchanges

What's your Refund Policy?

Do you have a refund guarantee?

Is there a warranty on my purchase?

Refunds & Warranties

The product I want is out of stock..

Will the products in my cart be reserved for me?

How can I search for a particular product?

Products

What's your Wholesale Policy?

I want to become a CAPS Apparel Retailer

Wholesale

What's your response time?

I haven't received a response to my e-mail

How can I file a complaint?

Contact

I want to collab with you

Collabs

My discount isn't working

How do I use my discount/voucher/gift card?

What are the general conditions for discount codes?

Promotions & Discounts

Which payment methods do you accept?

Payment

I received the wrong item. What should I do?Updated a year ago