Can I change my order?Updated a year ago
If you've placed your order less than one hour ago, please contact our Customer Support team and they try their best to accommodate your request for change. No guarantees tho.
Due to our highly efficient, automated fulfillment process, once an order is placed, it is immediately sent to our fulfillment team for processing. However, we understand that situations change, and you might need to modify your order.
Here's what you can do
If your order was placed less than 1 hour ago, please contact our Customer Support team as soon as possible. One of our agents will check with the fulfillment center to ascertain whether your order has already been processed.
- If your order has not been processed yet, we will do everything within our power to accommodate your request for a change.
- If your order has already been processed, we regret to inform you that we are unable to alter or cancel it.
We appreciate your understanding and urge you to review your order carefully before submission to ensure all details are correct.