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Wanneer wordt het bedrag afgeschreven?Bijgewerkt 9 days ago

Sometimes a payment can be declined for a few common reasons. Don’t worry — this usually has a simple fix.

Common reasons for declined payments

  • Incorrect details
    Double-check that your card number, expiration date, and security code (CVC) are entered correctly.
  • Insufficient funds
    Make sure there are enough funds available on your card or account.
  • Bank security checks
    Your bank may block the payment for security reasons, especially for international or online purchases.
  • 3D Secure / verification failed
    Some payments require additional verification (e.g. a code sent to your phone or banking app). If this step isn’t completed, the payment may be declined.
  • Payment method not supported
    Certain payment methods may not be available in your country or on your device.

What you can do

  • Try again and make sure all details are correct
  • Use a different payment method
  • Contact your bank to approve the transaction
  • Try a different browser or device

Still having trouble?

If your payment keeps getting declined, our support teamis happy to help.

Contact us here

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