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Wie lange dauert es, bis ich eine Antwort erhalte?
To help us assist you as quickly as possible, we recommend contacting us through one channel only. Sending multiple messages across different platforms may slow down the process, as all messages are merged into one ticket. We appreciate your patience
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If you’d still like to file a complaint, please contact us and include the following details:. Our team will carefully review your case and work towards a fair and satisfactory solution. We aim to respond within 24–48 hours. Please note that sending