Há garantia na minha compra?Atualizado 9 days ago
Yes — we offer a 30-day warranty from the date your order is delivered.
We stand behind the quality of our products and want you to feel confident in your purchase.
What’s covered?
If your item has a manufacturing defect or arrives damaged, we’ll provide a free replacement.
What’s not covered?
Our warranty does not cover:
- Normal wear and tear
- Damage caused by improper use, washing, or storage
- Lost or stolen items
How to make a warranty claim
To request a replacement, simply contact us and include:
- Your order number
- A short description of the issue
- A clear photo of the defect
Our team will review your request and get back to you as quickly as possible.
What happens next?
If your claim is approved, we’ll send you a replacement item free of charge.
Need help?
If you’re unsure whether your item qualifies, feel free to contact our support team — we’re happy to help.