Har dere en refusjonsgaranti?Oppdatert 9 days ago

Yes — we offer a 30-day delivery guarantee for your peace of mind.

If your order hasn’t arrived within 30 days of placing your order, you can choose between:

• A full refund, or
• A free reshipment

When does this apply?

Our Refund Guarantee applies if:

• Your order has not been delivered within 30 days
• The delay is not caused by incorrect shipping details

Exclusions

The Refund Guarantee does not apply in the following cases:

• Extended delivery regions where estimated delivery times exceed 30 days (see our Shipping Policy)
• Incorrect or incomplete address details provided at checkout

Important to know

• Delivery delays caused by carriers, customs, or peak periods may occasionally occur
• We always do our best to ensure your order arrives as quickly as possible

Need help?

If your order is delayed or you have any concerns, feel free to contact our support team — we’re here to help.