Skal jeg betale for min returnering?Opdateret 11 days ago
Return shipping costs are the responsibility of the customer.
When is the return free?
- If you received the wrong or a damaged item, we will cover all return and replacement costs.
Prefer an exchange?
- We offer free shipping on all exchanges.
- If you choose to exchange your item instead of returning it, your replacement order will be shipped to you at no additional cost.
Return details
- Returns are sent to our facility in the Netherlands
- Return shipping costs depend on your location
- We recommend using a tracked shipping method
Important for non-EU customers
International returns may be subject to import duties or customs fees. These charges are the responsibility of the customer.
Need help?
If you’re unsure about the best option, feel free to contact our support team. We’re happy to help you find the most cost-effective solution.