Hvordan returnerer jeg min ordre?Opdateret 23 days ago
We offer a 30-day return period from the date you receive your order.
Return conditions
To be eligible for a return:
- Items must be unused and in original condition
- All original packaging must be included
How to start a return
- Submit a return request via our return form
- Our team will review your request
- If approved, you will receive return instructions by email
Return costs
- Return shipping costs are the responsibility of the customer.
- If you choose to exchange your item instead, we offer free shipping on the replacement order.
Refunds
- Once your return has been received and processed, your refund will be issued within 2–5 business days to your original payment method.
- You will receive a confirmation email once your refund has been completed.
Need help?
If you have any questions, please contact our support team and include your order number.